Return & Exchange

If you are unsatisfied with your order for any reason,it may be returned/exchanged within 30 days from original purchase.

Items must be returned in new,unused condition with all tags attached and in its original packaging.Upon return,an inspection will be conducted to ensure the product meets all return requirements.Products that not meet requirements will not be accepted and will be shipped back to you at your cost.

Because we have multiple return locations,please email us your order number and reason for return/exchange at service@cloverpet.us and we will provide your with the return instruction.